More Testimonials
I learned so much about ways to improve our standard operating procedures. Allen & Michelle are easy to talk to and obviously passionate about building up deli leadership and operations in a fun, laid-back environment. It was incredibly helpful for me to get an outside perspective on our deli operations and I think the rest of my team would benefit from the lessons learned here.
Justin DeMeyere, Foodservice Manager
Skagit Valley Food Co-op, Mt. Vernon, WA
Even though I've attended before, the content is engaging. Definitely relevant, organized well and easy to follow. Also, a true highlight are the behind the scenes store tours. It's invaluable to see first-hand a highly successful deli operation.
Maya Diedrich, Deli Category Manager
Lakewinds Food Co-op, Eden Prairie, MN
Heavily engaging presentations and I learned more than I expected. Complex ideas made easy to learn in an engaging friendly environment. I feel strong in the tools and knowledge I am bringing back to our team.
Noh Bailey, Deli Shift Lead
Franklin Community Co-op, Greenfield, MA
This course covered and put reason to my 20+ years of retail. This workbook will be a reference to grow my leads. Flowed great and clarified so much.
Will Elliot, Deli Service Manager
BriarPatch Food Co-op, Auburn, CA
I've learned more about running a co-op deli in 3 days than I did in my 3 years behind the counter. Co-ops are a completely different animal and this seminar really brought home how to manage the unique kitchen and service side of these small businesses.
Deena Ramberg, Deli Manager
Moscow Food Co-op, Moscow, ID
Nice to see some new ideas and ways to look at everyday issues to help us continue to grow. Allen and Michelle both have an enormous amount of experience and expertise to help all of us to elevate our department.
Chris Cliff, Prepared Foods Manager
Moscow Food Co-op, Moscow, ID
DeliOps 101 showed my organization's faith in us by sending our team of managers and allowing us to collectively brainstorm, problem solve, and teambuild. I'm a return attendee but there was a lot of tweaked, updated or new content. I think we've got a bucketful of action items for our near future.
Robert Deutsch, Deli Manager
Lakewinds Food Co-op, Minnetonka, MNA
This seminar is great! 10/10! Super well organized. I will be revsiting this workbook many times. I was pleasantly surprised at how much bakery content was covered.
Erin Evans, Baker
Pilgrim's Market, Coeur d’Alene, ID
Lots of great content, tips, tricks. And provided me with renewed enthusiasm to bring back to our deli operation. Allen and Michelle know what they're talking about and deliver the information in a fun interactive way.
Ryan Black, Service Deli Manager
Pilgrim's Market, Coeur d’Alene, ID
Great content and well delivered. I came away with a much deeper working understanding of my job. I feel inspired and see a clear path to achievable success. Even if you're a pro who's been doing this for years you'll take something you can apply in your department. I have been to quite a few seminars in the natural foods industry and this was one of the more fun, interesting and useful I have attended.
Geoffrey Power, Culinary Director
Community Market, Sebastopol, CA
DeliOps was a great investment. So great I have been here twice! There is so much information that once is almost not enough to absorb it all. There is so much to learn and it was very engaging.
Andrew Stachura, Prepared Foods Manager
Lexington Co-op, Buffalo, NY
As a store manager this gave me a lot of creative ideas and great insight into what happens behind the scenes, and how to better help my managers.
Nick Brown, Store Manager
Lexington Co-op, Buffalo, NY
DeliOps taught me a lot I didn’t know, gave me great ideas, and will be a great reference point. We laughed and learned, and I now know things I need to focus on to grow my department.
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Kanesha Wallace, Deli Manager
Wheatsville Food Co-op, Austin, TX
Was very well put together and organzied. I appreciate the time, content, and the entire culture of the seminar. I feel very well prepared to bring back what I've learned to my department.
Ricketta Wallace, Bakehouse Manager
Wheatsville Food Co-op, Austin, TX
It was worth every penny. I was on the edge of my seat. The presenters were extremely knowledgable and effective at sharing content. And I love how Allen tells stories and anecdotes.
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Carla Gerner, Kitchen Manager
Natural Grocery Company, El Cerrito, CA
DeliOps helps you understand and improve your foodservice knowledge and operation. It has given me the tools to ultimately run a successful and efficient business.
James Galera, Fresh Operations Manager
Davis Food Co-op, Davis, CA
DeliOps was a good investment and I'm bringing new ideas back to my store. I enjoyed myself and learned a lot.
Alishia Caston, Deli Manager
Davis Food Co-op, Davis, CA
I'm from a store that has obviously seen a return on their investment from the processes and strategies discussed at DeliOps. Everybody was super approachable and overflowing with industrial knowledge. You guys are great and I look forward to keeping in touch for years to come.
Jared Capellari, Executive Chef
BriarPatch Food Co-op, Grass Valley, CA
The content seemed well prepared and flowed well. I loved all of the anecdotal stories, and how each segment had an interactive component. It was a great opportunity to create alignment and priorities with my team. I would love to send at least two people per year to build their knowledge and recognize merit.
Tanya Carney, Store Director
Wheatsville Food Co-op, Austin, TX
DeliOps is good information for those of us looking to drive sales in a very competitive grocery environment. The presenters spoke with full knowledge of the challenges and opportunities for growth. I was at DeliOps 5 years ago and liked this as a refresher course.
Lisa Kollodge, Deli Operations Manager
Lakewinds Food Co-op, Minnetonka, MN
DeliOps gives you the tools you need to grow and build an effective production kitchen. This is a wonderful thing you’re teaching people and the systems are amazing. I don’t know how we ever ran our kitchen without them.
Deziree Ferrin, Kitchen Manager
BriarPatch Food Co-op, Grass Valley, CA
I attended DeliOps a year ago and came back with tools, plans and valuable ideas for restructuring into a positive, well-balanced and successful operation. Since then we’ve made many changes and improvements which have grown our sales 20 percent and improved margin by 10 points.
Noah Argeanas, Deli Team Leader
La Montañita Food Co-op, Albuquerque, NM
DeliOps is incredible -- the Master's Class on prepared foods systems, the state of the industry and real world practices. The content was invaluable and speaks to staff on the whole spectrum of experience, from a new supervisor to a veteran general manager. I've run prepared foods departments in large co-ops as well as Fortune 50 companies for 22 years. The ROI on this training will be paid back in months, not years.
Toby Massey, Former Cooperative Retail Officer
La Montañita Food Co-op, Albuquerque, NM
This was the best presented, most cohesive and informative seminar I've ever attended. The information was correlated beautifully and delivered enthusiastically. Your forms are going to save me so much work. I never give all 5’s but you’ve earned it.
Polly Collins, Deli Manager
Belfast Co-op, Belfast, ME
DeliOps presented a complete and cohesive approach to running my deli. This seminar gave me fully workable systems, insight into management strategies, and a profound sense of unlimited potential.
Chris Maher, General Manager
BriarPatch Food Co-op, Grass Valley, CA
A great training. Lots of great information, with tools to set up your operation for strategic growth. Allen did a good job of keeping things flowing. I learned a lot and plan to send my staff in the future.
Ray Williams, Store Manager
Seward Co-op, Minneapolis, MN
Super inspiring to see new ideas and ways to grow sales and revamp programs within a co-op deli. I love having the collaborative time here with my store colleague. Good Earth is top of line and so inspiring!
Cassie Moser, Deli Manager
Seward Co-op, Minneapolis, MN
DeliOps is great for content, and for real life examples and networking. Being new to retail and delis, but not to foodservice, I'm amazed at how much there is to learn. Thanks for closing the gap.
Peter Maccaroni, Deli Manager
Seward Co-op, Minneapolis, MN
This seminar opened my eyes to many new systems, ideas and concepts. Tons of helpful info and perspective. Great for improving operations. Hearing from a seasoned pro was really empowering.
Toni Maestas, Deli Manager
River Valley Market, Northampton, MA
The content and forms are great, having tools to implement is fantastic and knowing the content is available online is assuring. I appreciated the mix of presenters, and their great dynamic.
Prasanna Regmi, Former General Manager
Davis Food Co-op, Davis, CA
This seminar provided exactly what I needed -- training, perspective, peer connection, direction and resources. I now have a better grasp on our strengths and areas that need improvement. Getting coaching from experts in our field in an interactive environment surrounded by our peers is invaluable!
Ricky Castaneda, Deli Manager
Palace Market, Pt. Reyes Station, CA
Everything was exactly what I was hoping and more. It will make me a better, more successful manager. Thanks for all the hard work and info, it was really a pleasure.
Chris Opalenik, Deli Team Leader
Franklin Community Co-op, Greenfield, MA
Thought-provoking, interesting and very empowering. Really helped me wrap my head around systems we work with. It was all really great. I could do this for 2 more days.
Rob Lizotte, Asst. Kitchen Manager
Franklin Community Co-op, Greenfield, MA
I cannot imagine a faster and more enjoyable way to become oriented to the world of deli operations. I'm leaving feeling inspired and confident about supporting my deli crew!
Kerry Morsek, Store Manager
Moscow Food Co-op, Moscow, ID
DeliOps was very well done and I highly recommend it to peer professionals. The sessions kept my attention and it helped me focus and organize my goals for the next two years.
Jim Watkins, Foodservice Manager
Central Co-op, Seattle, WA
So much absolutely vital information. A lot of great content to increase margin and sales. I have ideas that will easily pay for [the seminar]. Presentations were very organized -- well presented, distilled nicely, and relevant to all scales of operations.
Adam Vickerman, Deli Manager
Seward Community Co-op, Minneapolis, MN
Great! 5 stars! A good mixture of hard-core to the point and upbeat comic fun! Great content -- perfect for our store -- and lots of tools to take back to the co-op.
Josh Musselwhite, Deli Manager
Hendersonville Co-op, Hendersonville, NC
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