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Seminars
We’ve redeveloped content in every one of our popular and innovative topics to offer a series of shorter-formatted events to better accommodate your training needs -- and your budget.
Ready To Rise Seminar
A 1-day seminar for everyone, with a focus on staff with leadership potential
Monday
Apr. 27, 2020
9:00 am - 5:00 pm
Minneapolis
Embassy Suites
2800 American Blvd W, Bloomington, MN 55431
$595, Early registration
through 3/21/20
$695, Regular registration
Cultivating Your Curiosity & Passion for Work: Enhance your connection with what you love about your work, rediscover your capacity for playing while working, and inspire others with your enthusiasm..
Basic Financials: Master entry-level financials and revitalize your weekly OBM huddles, so you can understand and play a personal role in your store’s or department’s financial success.
Sampling for Success: Involve everyone in increasing sales through sampling, cross-merchandising and display ideas.
Emotionally Intelligent Customer Service: Practice and develop the five skills of emotional intelligence — self-awareness, self- regulation, self-motivation, empathy and social skill — to deliver outstanding customer service.
Burnout & Renewal: Identify the signs of burnout, and learn tools to practice self-care for a sustainable career in your workplace.
Eager & Experienced Seminar
A 2-day seminar for all leaders, with a focus on department managers
Tuesday-Wednesday
Apr. 28 - 29, 2020
9:00 am - 5:00 pm
Includes optional
evening reception
Apr. 28, 5:00 - 7:00 pm
Minneapolis
Embassy Suites
2800 American Blvd W, Bloomington, MN 55431
$995, Early registration
through 3/21/20
$1095, Regular registration
The Compass Game: Understand your personal management style and how it interacts with others’.
Training That Works: Create conditions for optimum learning and use techniques for training right the first time.
Develop Your People, Level I: Grow your people’s skills and move tasks off your platter, freeing your focus for the most important parts of your job.
Playing by the Numbers: Sales, Margin & Labor: Understand the basics of department financial statements and revitalize your weekly OBM huddles by showing staff members how they can make a difference.
Grow a Culture of Accountability: Practice skills and increase your confidence in handling each stage of progressive corrective action, from verbal feedback to coaching to written warnings to termination.
Daily Huddles: Learn an effective two-way communications tool for keeping all members of a team informed and giving them input on decisions that affect their work.
Develop Your Emotional Intelligence: Practice and develop the five skills of emotional intelligence — self-awareness, self- regulation, self-motivation, empathy and social skill — to be a better supervisor and grow the emotional intelligence of your staff.
Management Mastery Seminar
A 2-day seminar for experienced leaders
Thursday-Friday
Apr. 30 - May 1, 2020
9:00 am - 5:00 pm
Includes optional
evening reception
Apr. 30, 5:00 - 7:00 pm
Minneapolis
Embassy Suites
2800 American Blvd W, Bloomington, MN 55431
$995, Early registration
through 3/21/20
$1095, Regular registration
Teamwork on the Leadership Team: Forge your managers into a genuine, high-performing team with complementary skills, agreed-upon operating rules and mutual accountability.
Meetings That Make Things Happen: Acquire insights and tools to make leadership team and department meetings engaging, productive and efficient.
Staffing for Success: Motivational fit is the degree of alignment between what a person seeks in a job and what the job is actually like. Improve staff retention by learning how to tell if applicants have motivational fit with the job.
Conflict Resolution: Pick up tools for resolving workplace conflicts and building better work relationships between coworkers and between supervisors and employees.
Cull your Bad Apples: Staff who bring down more than build your department culture can destroy a team’s productivity and cooperation. Timely management intervention can help you cull or compost your department of bad apples and help your department thrive.
Develop Your People, Level II: Strategize to retain and prepare your high performers for promotion by conducting stay interviews and performance evaluations that inspire.
Managing Up: Build a better relationship with your own boss and learn how to effectively make your case.
Investing in Projects to Grow Sales: Learn how to effectively propose investing in equipment and labor to increase department
results.
Mastering Middle Management: Find solutions to the challenges of being “in the middle” of the organizational structure by sharing your unique perspectives with integrity
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