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Just For You!
Our public seminars are great for a wide range of organizations. But, if you have a big crew or prefer our training be specifically focused on just your organization, we'll design a training that's
Just For You!
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We’ll come to work with up to 100 members of your team, right there in your own town — saving you money on travel and hotel costs to boot.
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And We’ll Personalize the Training
Bringing decades of our content development and presentation experience, we’ll personalize our famous Rising Stars leadership development content to create a custom training workshop just for you!
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We’ll review with you a quick-and-easy assessment form to help you select an optimal mix of topics.
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Of course, we’ll work on the areas your staff most need — but with a deeper dive. We’ve redesigned much of our content to give participants more hands-on practice, so your team will more fully own and use what they learn.
Check out our Leadership Development Workshop Topics. We look forward to customizing a multi-day workshop to meet your training and leadership development needs on a whole new level!
Our multi-day trainings are for your store’s
top, middle and department managers,
and their key leads and assistants.
Leadership Development Workshop Topics
Note which topics are of interest and we’ll help you make an optimal workshop agenda.
We have either basic or advanced content for most topics, so most are relevant for all audiences.
A few topics are (A) exclusively for experienced managers, or (B) only for new managers, leads and assistants.
Emotionally Intelligent Customer Service: Practice and develop the five skills of emotional intelligence— self-awareness, self-regulation, self-motivation, empathy and social skill—to deliver outstanding customer service (and be a better supervisor).
Staffing For Success: Motivational fit is the degree of alignment between what a person seeks in a job and what the job is actually like. Identify what you're looking for in a new employee, learn how to tell if an applicant has it, and determine if there is motivational fit between the person and the job.
Structuring the New Staffer Introductory Period: Start new hires off on the right foot, and take advantage of the opportunity to address hiring mismatches promptly.
Training That Works: Create conditions for optimum learning and use techniques for training right the first time. (B)
Bringing Your Passion to Work: Connect with what you love about your work. Rediscover your capacity for playing while working, and inspire others with your enthusiasm.
Controlling Your Calendar: Techniques for using your time effectively.
Developing Your People, Level I: Grow your people’s skills and move tasks off your platter, freeing your focus for the most important parts of your job. (B)
Developing Your People, Level II: Create succession plans for management positions, and learn tools to implement the plans. Prepare staff for promotion. (A)
Conducting Evaluations That Inspire: Using your co- op’s (company’s) existing evaluation instruments, practice conducting performance evaluation meetings that focus on development. Learn how to handle particularly challenging evaluations.
Building a Shared Vision: Using SWOT analysis to set a group’s agenda
Accountability Counseling & Consequences: Understand the factors that motivate behavior. Learn how to give effective positive reinforcement and critical feedback. Practice skills needed at each stage of progressive corrective action, from verbal feedback to coaching to written warnings to termination.
Conflict Resolution: Tools for resolving workplace conflicts and building better work relationships between coworkers and between supervisors and employees.
Daily Huddles: Learn and troubleshoot (?) an effective two-way communications tool for keeping all members of a team informed and giving them input on decisions that affect their work. (B)
Teamwork on the Leadership Team: Forge a group of managers into a team with a meaningful purpose, specific performance goals, agreed-upon operating rules, mutual accountability and effective meetings. (A)
Sampling and Impulse Merchandising: Involve staff in increasing sales through sampling, cross-merchandising and display ideas.
Playing by the Numbers: Sales, Margin & Labor: Understand the basics of department financial statements and how all staff members can make a difference. (B)
Paying for Performance: Handling pay raise decisions when raises depend at least partly on individual performance. (A)
Managing Up: Master the skills of middle management and build a better relationship with your own boss. Learn how to propose investing in equipment and labor to increase department results. (A)
Burn Out & Renewal: Practice self-care for a sustainable career in your workplace.
Embodying Leadership Integrity: Explore what integrity means in the workplace, assess your own integrity and provide leadership in your own team and organization. (A)
Registration
The Rising Stars Training Experience
We use a variety of dynamic teaching formats and differing lead speakers to create vibrant presentations that'll keep you engaged.
Every seminar topic is comprised of several segments that include:
Presenters with Slide Show Content
We bring three very different voices and in any given hour you’re likely to hear from all three of us. Switching up the speaker is just one way we help keep your interest.
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Small Group and Individual Work Projects
Some exercises involve self-reflection and you’ll work on these independently to respect your privacy. More commonly, we’ll break into smaller work groups so you can develop, converse, rehearse or complete a creative assignment.
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Presenter Role-Plays
We present role plays as content-related models of (typically) good leadership. They’re the right blend of serious and funny, allow everyone to relate to the content and serve as a jumping off point for conversations and small group work. Some roles are available for interested participants but no one is ever required to speak in front of the group (except to briefly introduce yourself).
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Work Games
Our seminars feature uniquely creative work games to give you experiential insight and fun with the content. People do get competitive, but you don’t have to.